Occasionally we may offer special discounts or promotions through unique promo codes. If you have a promo code, simply enter it in the Promo Code box during checkout. It will be applied to your purchase. If you have difficulty entering the code, or it does not apply the proper discount, please contact our Customer Service team.

Orders will ship during weekdays (Saturday-Thursday), Excluding National holidays. ELL BEAUTY makes every effort to ship your order within 4-10 weeks of receiving it. Please visit Shipping + Returns for more details.

Sadly, No. You can only ship items from one order to one address. To ship to multiple addresses, you need to place multiple orders.

ELL BEAUTY has both Free Normal shipping & Free shipping offers. All orders qualify for Free Shipping based on the Amount of your order and location. For more information, please visit Shipping + Returns page.

To get updates on Promotions and Limited time shipping, please add your email to our Promotion List at the bottom of the homepage.

Currently, our products are available only via our online shop. ELL BEAUTY does Not have any representatives anywhere in Iran or abroad.

Yes, Gift Cards are wonderful gifts. Gift Cards are applied to the final order total which includes shipping and taxes. Gift Card is a form of payment and can be used in conjunction with a discount code.

If you would like to change your order, please email us at hello@ellbeauty.ir and we will check what we can do.

ELL BEAUTY uses a variety of shipping services to deliver packages. Depends on the shipping address, the size of your order, shipping charges, and time will determine the choice of carrier services.

To have your password resend, go to the login page at the top of the home page and click on the link “Lost your password?”

All the customers who own Banking Cards that support “Shetab” are capable of placing their order and buy their products.

Currently, we are using “PayPing” payment Gateway and it gives us the ability to accept the Shetab cards.

We are using a completely safe and secure payment gateway. Although, there are some factors that you can check during your payment process in order to be sure about the safety of your payment.

1. The address (in the address bar of your web browser) of the payment gateway should NOT be an HTTP. Instead, it has to be through an HTTPS (HTTP Secure) protocol. Make sure that the address starts with https://
2. It needs to show a Golden Lock or a Green Lock in the address bar of your web browser.
3. While filling information such as Password and the Card Verification Value number (CVV) in the blank sections of the form, it is advised to use the virtual keyboard than the physical one.

Not yet! We are only receiving online payments through Shetab System.

The ELL BEAUTY Team is trying hard to provide the Cash on Delivery payment and very soon we will add it to our methods of payment.

We would like to supply your establishment with our high-quality products. Feel free and Contact Us for more information.

We do not sell our products wholesale. Please send us an email at hello@ellbeauty.ir and we will see if we can supply your order.